Grievance Redressal
At SportsMrt, customer satisfaction is our highest priority. If you have any complaint regarding your order, payment, delivery, product quality, or our services, please submit your grievance below. Our team will review and respond as soon as possible.
1. How to Raise a Grievance
You may contact our Grievance Officer using any of the following methods:
- Email: akashparisportsarena@gmail.com
- Phone: +91-7300951804
- Business Hours: Monday to Saturday (10:00 AM – 6:00 PM IST)
2. Submit Your Complaint
3. Complaint Resolution Process
- Complaint acknowledgement within 24–48 Hours.
- Our support team reviews the complaint.
- Additional information may be requested if required.
- Resolution is generally provided within 7 Business Days.
- If the complaint requires additional investigation, you will be notified.
4. Grievance Officer
Name: Aakash
Designation: Grievance Officer
Email: akashparisportsarena@gmail.com
Phone: +91-7300951804
Working Hours: Monday to Saturday (10:00 AM – 6:00 PM IST)
5. Our Commitment
SportsMrt is committed to providing fair, transparent, and timely resolution of all customer grievances. Every complaint is handled confidentially and in accordance with applicable consumer protection laws. We value your trust and continuously work to improve our services based on customer feedback.